By Elizabeth P. Tierney
A part of a chain of pocket publications geared toward permitting the reader to benefit a brand new ability in exactly half-hour, this article is choked with principles and suggestion on the way to develop your oral and written communique talents.
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Additional resources for 30 Minutes to Boost Your Communications Skills (30 Minutes Series)
Summary When you check for details, don't forget to do your own inventory. Your image sends a message as well. Therefore, look at yourself and ask: How do I look? How do I sound? How does my office look? How do my colleagues look and sound? You have done your homework: your messages are carefully thought through and effectively distributed. Now it is time to find out how you are doing, to get some feedback. 58 14 SEEK FEEDBACK: NEGATIVE AND POSITIVE This is one of the best ways to boost your communication skills.
If you stepped to the head table, appeared sombrefaced and lectured the newly married couple in eight- and nine-syllable words or read lengthy passages from Milton, you would startle the audience. Not that there is anything wrong with Milton, but given the setting that approach might be disconcerting. Imagine landing at an international airport. You are greeted by a customs agent who hugs you and smiles, offers you a warm welcome and then tells a joke. Then you are informed that you are suspected of having entered the country illegally and that you will be departing on the next plane.
What demographic information is available to you about the audience? In other words, what is the gender, nationality and/or age of the members of the audience? This will help you to determine if there are words or images you should exclude because they will not be meaningful. For instance, nationality, gender and age might affect your choice of analogies or examples. International news is available, but a particular local or regional event may hold no meaning for the audience. Avoid discussing past events if the audience is too young to understand their significance.